Living the Internet Dream
6 months ago I wrote a post on my business partner Ray Johnson’s blog.
www.ray-johnson.co.uk/internet-marketing/whats-happened-to-ray-johnson
If you weren’t aware of this please read it first, and then come back here.
I wrote that blog post in good faith assuming everything in it to be true. Unfortunately it transpires that virtually nothing in there was correct. My apologies. The information in that blog post came from Ray Johnson.
There’s a lot of doom and gloom out there in the internet marketing world at the moment. Google Panda and Penguin SEO updates, the “death” of article marketing, Adsense accounts being closed, Youtube videos taken down, IM products virtually impossible to get approved at Clickbank etc, etc. However it seems I may have accidentally stumbled upon a niche over at eBay where people are making money faster than they can spend it…
Continue reading “It Must Be Easy Making Money On eBay These Days”
Welcome to the third part of the Essential Communication Skills series. I’ve received a few emails from people saying “well, isn’t all of this a bit basic?”. It’s interesting, 10 years ago, even 5 years ago there is no way I would have written these tips. To most people this was basic common sense – use correct spelling in your correspondence with customers, reply to queries quickly, etc. However you would be surprised how very few people actually apply this kind of stuff. Believe it or not, I have actually had more emails from marketers thanking me for this…
Continue reading “Essential Communication Skills – A Working Template”
Today in the second part of “Essential Communication Skills” I’m going to try and impress upon you how important it is to deal with any customer requests – quickly and efficiently. Yesterday I wrote about getting the basics right – making sure that the image you present of yourself is the right one. It’s very easy to become sloppy and not care about things such as grammar, spelling and punctuation, especially when your customers or potential customers don’t worry about these things. However it is vital that you present a professional image, all the more so when a lot of your competitors don’t. Here’s why speed in dealing with customers is also critical….
Continue reading “Essential Communication Skills – Deal With Requests Quickly”
We’re in the business of marketing information over the internet – that’s you, me and everyone else reading this post. None of us have retail premises where we are able to meet our customers face to face and do our business. We all rely on the electronic media – our web sites, eBay sales pages, articles, Twitter comments etc. If our customers, or potential customers, get in touch with us it is again via electronic media – email, Skype and other Live Chat applications, blog comments etc. It truly amazes me how many people are getting this completely wrong and they are going out of their way to drive customers away!
Continue reading “Essential Communication Skills – Don’t Make These Basic Errors”